![]() ![]() Only if I reply to the other thread do I get a new comment. Note – no #8 visible here, but #8 appears in the top message thread in the Outlook screenshot.If I reply to one of the “Task 1…” threads it gets added to the plan.If I reply to “Task Two” it works – this thread was never deleted.If I reply to the thread belonging to a previous delete it will not update the comments. I can now only reply to the working thread. If all the correct though I should have ONE MESSAGE PER PLAN. I have three messages here – this is because I deleted the message that originally appeared for “Comments on task ‘Test 1 for Adding Comments’”.Inside Outlook I open the Groups > Element group.The Plan is called “Test For Comments” and the two tasks are “Task 1 For Adding Comments” and “Task Two” I have two tasks in the Element Plan (which means I have an Microsoft 365 Group/Team called Element).This might be hard to explain, so lets also try it in pictures: The old comments are still visible in the notification emails, just not in the Plan! Replies to notifications based of the old thread are not added to the task. The next comment you add after deleting the message creates a new message and this then stores the entire new thread of future comments – the old thread is gone and so are the old comments in Planner. If you delete the message all the comments disappear. Whatever you do though, you must not delete the underlying message in the Microsoft 365 Group as this is where the comments are stored. This adds the reply to the message in the Microsoft 365 Group. You can click the Green box in the group thread or the link in the notification email and this opens up the planner task in a new browser window and then you can reply.You can reply to the message you are sent in your inbox when someone replies to your comment – this adds a comment. ![]() ![]() You can add a new comment to the message in the Microsoft 365 Group.You can reply to the message in the Microsoft 365 Group, and this adds a new comment.You can add more comments – the underlying message in the group is modified – this is where the comments are stored.Add comment to task – this places a new message in the Microsoft 365 Group that underlies the Planner.Comments to the tasks of Plans are stored in the Microsoft 365 Group mailbox, and you need an Exchange Online mailbox to access the M365 Group mailbox.īehind the scenes, or actually not that behind the scenes, the process for comments is as follows. So first you need an Exchange Online mailbox for comments to work. ![]()
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